First-Time Manager Foundations

This session offers participants foundational tools to support effective and empathetic people management. Ideal for first-time managers or as a refresh for advanced cohorts, this workshop supports teams looking to establish baseline skills for emerging leaders while empowering individual managers to reflect on and build their own unique manager styles.

Learning Outcomes

  • Understanding of foundational manager behaviors and expectations (customized to your context)

  • Tools to shape 1:1s and navigate conflict management

  • Skills to build trust with direct reports and craft effective feedback

  • Understanding of performance evaluation best practices and bias reduction basics

Content May Include

  • Hosting effective 1:1’s

  • Peer-to-manager transitions

  • Effective delegation (5-step model)

  • Motivation and coaching (using the SCARF model)

  • The 101’s of risk assessment and basic employment law

  • Performance management and goal setting

Methodology

Learning sessions are highly interactive and participatory to encourage active learning and engagement with the material. Workshops will likely include lecture presentation, large group discussion and scenario discussion facilitated through virtual tools.